To place an order on Osiris Mart UK Limited's online store, simply follow these steps: 1. Browse through our products and select the items you wish to purchase. 2. Add the selected items to your cart. 3. Proceed to checkout and enter your shipping and payment details. 4. Review your order and confirm the purchase. 5. Once the order is successfully placed, you will receive a confirmation email with the order details.

Yes, you can send your order directly to the recipient by entering their shipping address during the checkout process. Make sure to provide the recipient's details accurately to ensure smooth delivery to their address.

To remove items from your shopping basket on Osiris Mart UK Limited's online store, follow these steps: 1. Go to your shopping basket or cart page. 2. Locate the item you wish to remove. 3. Look for a 'Remove' or 'Delete' option next to the item. 4. Click on the 'Remove' or 'Delete' option to eliminate the item from your basket. 5. The item will be removed, and your basket will be updated accordingly.

A: We understand how important it is to complete your purchase smoothly. If you are experiencing difficulties making a payment at Osiris Mart, our online store, here are a few steps you can follow: 1. **Check Payment Details**: Ensure that all payment information (credit card number, expiration date, CVV code, billing address) is entered correctly. Even a small mistake can prevent the transaction from processing. 2. **Try a Different Payment Method**: If one method isn't working, try an alternative one. We accept major credit cards (Visa, MasterCard, American Express), and other secure payment gateways. 3. **Clear Your Browser Cache**: Sometimes, your browser's cache can interfere with the payment process. Clearing your cache or trying a different browser might resolve the issue. 4. **Contact Your Bank**: There may be restrictions or holds on your account that only your bank can address. A quick call to your bank can clarify if there is an issue on their end. 5. **Contact Osiris Mart Support**: If the problem persists, please reach out to our customer support team for assistance. You can contact us via email at purchase@osirismart.co.uk . We are available from, Monday through Friday, and are dedicated to resolving your issues promptly. Following these steps will help ensure your payment process is seamless, allowing you to receive your purchase without delay.

- Yes, at Osiris Mart, an invoice will always be included with your order. - we prioritize transparency and ease of account management for our customers. - The invoice, which will detail the items purchased, their respective prices, and any applicable taxes or shipping fees, will be included in the shipment as a packing slip. - Additionally, a digital copy of the invoice will be sent to the email address provided at the time of purchase for your convenience and records. - Our commitment is to ensure that you have all necessary documentation for insurance reimbursement, tax purposes, or any future reference.

A: - Major credit and debit cards: Visa, MasterCard, American Express, and Discover - PayPal for added security and ease - Apple Pay and Google Pay for mobile payment options - Direct bank transfers with easy-to-follow instructions at checkout Our diverse payment options ensure that you can choose the method that best suits your needs, making your shopping experience seamless and secure.

A: Osiris Mart uses Stripe as its primary payment gateway for processing transactions. Known for its robust security and seamless integration, Stripe ensures that your payment information is handled with the highest level of encryption and complies with industry-standard security protocols. This means that when you shop at Osiris Mart, you can confidently enjoy a secure and smooth checkout experience.

A: Yes, at Osiris Mart, we understand that flexibility is essential for our customers. That’s why we offer various options to defer your payments or set up a payment plan. During the checkout process on our website, osirismart.co.uk, you can choose from several financial services that allow you to pay over time. This includes options like monthly installments or deferred payment plans, which can help you manage your finances more effectively. Each plan is designed to provide ease and convenience without compromising on your shopping experience. For more details on the available payment options, please visit our Payment Plans section or contact our customer service team. We're here to ensure your shopping experience is seamless and stress-free.